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  5. AMERICAN EXPRESS COMPANY

AMERICAN EXPRESS COMPANY

Branch

Company Details

Entity Name: AMERICAN EXPRESS COMPANY
Jurisdiction: Illinois
Entity Type: Corporation - Foreign BCA
Status: Revoked
Date Formed: 10 Jun 1965
Branch of: AMERICAN EXPRESS COMPANY, NEW YORK (Company Number 188055)
Company Number: CORP_18149605
File Number: 18149605
Date Status Change: 12 Nov 2021
Place of Formation: NEW YORK

Agent

Name and Address Role Appointment Date
C T CORPORATION SYSTEM, 208 SO LASALLE ST, SUITE 814, CHICAGO, 60604, COOK-NOT IN CITY OF CHICAGO Agent 1993-01-27

President

Name and Address Role
DOUGLAS EDWARD BUCKMINSTER, 200 VESET ST, NEW YORK NY 10285 President

Shares

Class Series Voting Rights Authorized Shares Issued Shares Par Value
COMMON No data Voting Rights 3600000000 804971499000 0.2
PREF A No Voting Rights 3388890 1600000 1.6666

CFPB Complaint

Complaint Id Date Received Issue Product
11611452 2025-01-21 Trouble using the card Prepaid card
Issue Trouble using the card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Trouble using the card to spend money in a store or online
Sub Product General-purpose prepaid card
Date Received 2025-01-21
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-21
11766566 2025-01-22 Problem when making payments Credit card
Issue Problem when making payments
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue You never received your bill or did not know a payment was due
Sub Product General-purpose credit card or charge card
Date Received 2025-01-22
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-22
8269016 2024-02-02 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2024-02-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-02-02
Complaint What Happened Sent to XXXX XXXX Amex CEO - Since XX/XX/year> I have charges under dispute for fraud on my platinum account. The five charges listed below were flagged by your automated system as possible fraud. I in turn called Amex to verify that they are indeed fraud. Your security/disputes/fraud team has done nothing in almost 8 months to credit my account all five charges. They tell me my " card was present which means these charges are valid '' which is a complete lie and shows the complete negligence of your investigations team. My card was used for a different non disputed charge not {$23000.00}. The Merchants used my card numerous times without my authorization and I did not sign or fill out the sales slips. They forged all information to steal tens of thousands of dollars from me. On top of that, what goods were sold? Nothing is listed. Furthermore, the security/disputes/fraud team tells me they will call me back hundreds of times and never does. I have called hundreds of times and your team continues to ignore these issues and do their job. I was also told not to pay my monthly bill in full and to pay the charges that I know are due. I did that, in result your team has put my account in 30 past due status on my credit reports for the fraud charges balance. This entire set of issues is theft. Amex is allowing a merchants to steal from me which in turn means Amex is lying, stealing and cheating me the card member. I can be reached at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Consumer Consent Provided Consent provided
11387847 2025-01-05 Trouble using the card Prepaid card
Issue Trouble using the card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Trouble using the card to spend money in a store or online
Sub Product Gift card
Date Received 2025-01-05
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-05
10417711 2024-10-11 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-10-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-11
Complaint What Happened II have been a victim of identity theft and discovered several fraudulent accounts on my credit report. I have taken the necessary steps to address this issue, including filing a police report. Below are the accounts that are inaccurate and not associated with me : Previous Address ( es ) : XXXX XXXX XXXX XXXX XXXX, VA XXXX Account not mine - XXXX XXXX XXXX Account Number : XXXX Kindly remove it from my credit report. Account not mine - XXXX Account XXXX : XXXX Please eliminate this inaccurate information from my credit report. Account not mine - XXXX XXXX Account Number : XXXX Please remove it from my credit report. Account not mine - AMEX Account Number : XXXX Requesting removal from my credit report. Account not mine - AMEX Account Number : XXXX Kindly remove it from my credit report. Account not mine - XXXX XXXXXXXX XXXX XXXX Account Number : XXXX Please remove it from my credit report. Account not mine - AMEX Account Number : XXXX Requesting removal from my credit report.
Consumer Consent Provided Consent provided
11622068 2025-01-19 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product I do not know
Date Received 2025-01-19
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-19
11357802 2025-01-02 Closing your account Credit card
Issue Closing your account
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Can't close your account
Sub Product General-purpose credit card or charge card
Date Received 2025-01-02
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-02
11417746 2025-01-07 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2025-01-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-07
11523898 2025-01-14 Trouble using the card Prepaid card
Issue Trouble using the card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Trouble using the card to spend money in a store or online
Sub Product General-purpose prepaid card
Date Received 2025-01-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-14
11280639 2024-12-26 Getting a credit card Credit card
Issue Getting a credit card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Card opened without my consent or knowledge
Sub Product General-purpose credit card or charge card
Date Received 2024-12-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-26
11600992 2025-01-21 Problem with a purchase shown on your statement Credit card
Issue Problem with a purchase shown on your statement
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Card was charged for something you did not purchase with the card
Sub Product General-purpose credit card or charge card
Date Received 2025-01-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-21
11486768 2025-01-13 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2025-01-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-13
11456422 2025-01-09 Trouble using your card Credit card
Issue Trouble using your card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Can't use card to make purchases
Sub Product General-purpose credit card or charge card
Date Received 2025-01-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-09
11635528 2025-01-19 Problem with a purchase or transfer Prepaid card
Issue Problem with a purchase or transfer
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Charged for a purchase or transfer you did not make with the card
Sub Product General-purpose prepaid card
Date Received 2025-01-19
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-19
11542356 2025-01-16 Trouble using the card Prepaid card
Issue Trouble using the card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Trouble using the card to spend money in a store or online
Sub Product General-purpose prepaid card
Date Received 2025-01-16
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-16
11202491 2024-12-18 Improper use of your report Credit reporting or other personal consumer reports
Tags Servicemember
Issue Improper use of your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-12-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-18
11098558 2024-12-10 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2024-12-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-10
Consumer Consent Provided Consent not provided
11643502 2025-01-18 Problem when making payments Credit card
Issue Problem when making payments
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Problem during payment process
Sub Product General-purpose credit card or charge card
Date Received 2025-01-18
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-18
11510669 2025-01-14 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-14
11248866 2024-12-23 Trouble using the card Prepaid card
Issue Trouble using the card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Trouble using the card to spend money in a store or online
Sub Product Gift card
Date Received 2024-12-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-23
11344778 2025-01-01 Trouble using the card Prepaid card
Issue Trouble using the card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Trouble using the card to spend money in a store or online
Sub Product General-purpose prepaid card
Date Received 2025-01-01
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-01
11256410 2024-12-26 Other features, terms, or problems Credit card
Issue Other features, terms, or problems
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Problem with rewards from credit card
Sub Product General-purpose credit card or charge card
Date Received 2024-12-26
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-12-26
11350782 2025-01-02 Trouble using the card Prepaid card
Issue Trouble using the card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Trouble using the card to spend money in a store or online
Sub Product Gift card
Date Received 2025-01-02
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-02
11750238 2025-01-22 Trouble using your card Credit card
Issue Trouble using your card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Credit card company won't increase or decrease your credit limit
Sub Product General-purpose credit card or charge card
Date Received 2025-01-22
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-22
11322789 2024-12-30 Advertising and marketing, including promotional offers Credit card
Issue Advertising and marketing, including promotional offers
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Didn't receive advertised or promotional terms
Sub Product General-purpose credit card or charge card
Date Received 2024-12-30
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-30
11201670 2024-12-19 Other features, terms, or problems Credit card
Issue Other features, terms, or problems
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Other problem
Sub Product General-purpose credit card or charge card
Date Received 2024-12-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-19
11343460 2025-01-01 Problem with a purchase shown on your statement Credit card
Issue Problem with a purchase shown on your statement
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Card was charged for something you did not purchase with the card
Sub Product General-purpose credit card or charge card
Date Received 2025-01-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-01
11344169 2025-01-01 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2025-01-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-01
11315997 2024-12-29 Advertising and marketing, including promotional offers Credit card
Tags Servicemember
Issue Advertising and marketing, including promotional offers
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit card
Sub Issue Didn't receive advertised or promotional terms
Sub Product General-purpose credit card or charge card
Date Received 2024-12-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-29
11051711 2024-12-06 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-12-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-06
Consumer Consent Provided Consent not provided
11269476 2024-12-24 Trouble using the card Prepaid card
Issue Trouble using the card
Timely Yes
Company AMERICAN EXPRESS COMPANY
Product Prepaid card
Sub Issue Trouble using the card to spend money in a store or online
Sub Product General-purpose prepaid card
Date Received 2024-12-24
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-12-24

Court Cases

Docket Number Nature of Suit Filing Date Disposition
2300798 Truth in Lending 2023-02-06 want of prosecution
Circuit Seventh Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress order entered
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 2023-02-06
Termination Date 2023-04-17
Section 1681
Status Terminated

Parties
Name THOMPSON
Role Plaintiff
Name AMERICAN EXPRESS COMPANY
Role Defendant
2404100 Consumer Credit 2024-05-17 voluntarily
Circuit Seventh Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress no court action
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 2024-05-17
Termination Date 2024-08-22
Section 1681
Status Terminated

Parties
Name WALKER
Role Plaintiff
Name AMERICAN EXPRESS COMPANY
Role Defendant
2403244 Other Civil Rights 2024-09-04 missing
Circuit Seventh Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Neither plaintiff nor defendant demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress Missing
Nature Of Judgment Missing
Judgement missing
Arbitration On Termination Missing
Office 3
Filing Date 2024-09-04
Termination Date 1900-01-01
Section 1983
Status Pending

Parties
Name LEROY-WILLIAMS
Role Plaintiff
Name AMERICAN EXPRESS COMPANY
Role Defendant
9000726 Securities, Commodities, Exchange 1990-02-07 other
Circuit Seventh Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Missing
Demanded Amount 0
Termination Class Action denied
Procedural Progress order decided
Nature Of Judgment Missing
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 1990-02-07
Termination Date 1996-12-12
Date Issue Joined 1990-10-10
Section 1961
Transfer Origin 1

Parties
Name WILLIAMS, PAUL
Role Plaintiff
Name AMERICAN EXPRESS COMPANY
Role Defendant
8909569 Other Contract Actions 1989-12-28 settled
Circuit Seventh Circuit
Origin original proceeding
Jurisdiction diversity of citizenship
Jury Demand Missing
Demanded Amount 250
Termination Class Action Missing
Procedural Progress pretrial conference held
Nature Of Judgment Missing
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 1989-12-28
Termination Date 1990-04-23
Date Issue Joined 1990-02-08
Pretrial Conference Date 1990-04-23
Section 1332
Transfer Origin 1

Parties
Name STIRCHAK, NATALIE
Role Plaintiff
Name AMERICAN EXPRESS COMPANY
Role Defendant
8909571 Other Contract Actions 1989-12-28 voluntarily
Circuit Seventh Circuit
Origin original proceeding
Jurisdiction diversity of citizenship
Jury Demand Missing
Demanded Amount 350
Termination Class Action Missing
Procedural Progress order decided
Nature Of Judgment Missing
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 1989-12-28
Termination Date 1990-03-05
Section 1332
Transfer Origin 1

Parties
Name EMPIRE DISTRIBUTION INC
Role Plaintiff
Name AMERICAN EXPRESS COMPANY
Role Defendant
2402428 Other Civil Rights 2024-11-05 missing
Circuit Seventh Circuit
Origin original proceeding
Jurisdiction diversity of citizenship
Jury Demand Neither plaintiff nor defendant demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress Missing
Nature Of Judgment Missing
Judgement missing
Arbitration On Termination Missing
Office 3
Filing Date 2024-11-05
Termination Date 1900-01-01
Section 1983
Status Pending

Parties
Name DIGGS
Role Plaintiff
Name AMERICAN EXPRESS COMPANY
Role Defendant
1306332 Patent 2013-09-04 voluntarily
Circuit Seventh Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress order entered
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 2013-09-04
Termination Date 2013-11-12
Section 0271
Status Terminated

Parties
Name CARD VERIFICATION SOLUTIONS, L
Role Plaintiff
Name AMERICAN EXPRESS COMPANY
Role Defendant

Related by officers

C T CORPORATION SYSTEM, 208 SO LASALLE ST, SUITE 814, CHICAGO, 60604, COOK-NOT IN CITY OF CHICAGO

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Related by address

No related companies by address

Date of last update: 21 Apr 2025

Sources: Illinois Office of the Secretary of State

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